Your Data Security
Our Priority

pksk4 collects various categories of personal information from its members to ensure the platform operates smoothly, securely and in compliance with applicable legal requirements. The information collected includes, but is not limited to, the following categories:

Account Registration Information:

• Full name as it appears on your identity card (MyKad) or passport
• Identity card number (MyKad) or passport number
• Date of birth — to confirm you are 21 years of age or older
• Active email address for official communications
• Mobile phone number registered in Malaysia
• Username and password (stored in encrypted form)

Financial and Transaction Information:

When you carry out deposit or withdrawal transactions, we record transaction details including the payment method used — whether Touch 'n Go eWallet, DuitNow, FPX Online Banking, ShopeePay or cryptocurrency (USDT, BTC, ETH) — along with the transaction value in Malaysian Ringgit (MYR) and your account transaction history.

Technical Information:

• IP address of the device used
• Web browser type and version
• Session cookie and preference cookie data
• Account login and logout time logs
• Game and betting activity history

pksk4 uses the personal information collected solely for the following legitimate and stated purposes. We will not use your data beyond the scope of the purposes described in this policy without first obtaining your consent.

Primary Purposes:

• Creating and managing your member account on the pksk4 platform
• Verifying your identity as a security measure and for Know Your Customer (KYC) regulatory compliance
• Processing deposit and withdrawal transactions with a minimum deposit of RM50
• Providing customer support services via live chat and email
• Sending important notifications relating to your account, transactions and promotions

Compliance and Security Purposes:

• Detecting and preventing fraud, money laundering and other unlawful activities
• Complying with legal requirements and international licensing regulations
• Confirming that users meet the minimum age requirement of 21 years
• Conducting background checks as required by licensing authorities

pksk4 does not sell, rent or disclose your personal information to third parties for their marketing purposes. However, there are certain situations in which we may need to share your information with specific parties:

Third-Party Service Providers:

We work with approved payment service providers to process your financial transactions — including Touch 'n Go eWallet, DuitNow, the FPX network, ShopeePay and verified cryptocurrency exchange platforms. These providers receive only the information necessary to process the relevant transaction and are bound by strict confidentiality agreements.

Regulatory Bodies and Authorities:

• International licensing bodies that oversee pksk4 operations
• Law enforcement agencies when required by court order or statutory provision
• Anti-money laundering and identity theft prevention bodies

Corporate Situations:

In the event of a merger, acquisition or sale of pksk4 assets, user information may be transferred to the successor entity. In such situations, you will be notified in advance and the same or stricter Privacy Policy will continue to apply.

The security of your personal data is an absolute priority for pksk4. We use a layered security infrastructure that includes technical and organisational measures to protect data from unauthorised access, loss, destruction or accidental disclosure.

Technical Security Measures:

• 256-bit SSL/TLS encryption for all data communications between your device and our servers
• Password storage using strong one-way hashing methods
• Enterprise-grade intrusion detection systems (IDS) and firewalls
• Regular data backups to secure remote data centres
• Round-the-clock account activity monitoring to detect any suspicious behaviour

Data Retention Period:

pksk4 retains your personal information for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Financial records are typically kept for a minimum of seven (7) years to meet compliance requirements. Once the retention period ends, your data will be securely deleted or anonymised.

pksk4 uses cookies and similar tracking technologies to improve the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used:

• Session Cookies: Required to maintain your login session and ensure the platform functions correctly. These cookies are automatically deleted when you close your browser.
• Preference Cookies: Store your preferred settings such as interface language, time zone and display preferences so you do not need to set them again each time.
• Performance Cookies: Collect anonymous statistical information about how users interact with the platform to help us improve our service.
• Security Cookies: Help detect and prevent fraudulent activity and ensure the security of user sessions.

Managing Cookies:

You can manage or disable cookies through your web browser settings. However, please note that disabling certain cookies may affect the functionality and experience of the pksk4 platform.

As pksk4 operates under international licensing, your personal data may be processed or stored on servers located outside Malaysia. When cross-border data transfers occur, we ensure that:

• The recipient country or region provides an equivalent or higher level of data protection
• Data transfer agreements that comply with international standards have been put in place
• All data transfers are protected by appropriate technical and organisational measures
• Transfers occur only for the purposes stated in this policy

We are committed to ensuring that any cross-border data transfer is carried out responsibly and in compliance with applicable legal provisions in Malaysia and at the international level.

As a data subject, you have certain rights regarding the personal information held by pksk4. We respect and facilitate the exercise of these rights to the extent provided by applicable law.

For more information about these rights, please refer to the next section or contact our support team via live chat or email at [email protected]. We will process your request within a reasonable time and in accordance with legal requirements.

pksk4 reserves the right to amend, update or replace this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or recommendations from regulatory bodies. Each new version will be published on our official website with a clear effective date.

When significant changes are made to this policy, we will notify you via:

• Notifications within your pksk4 account
• Email to the address registered to your account
• A prominent notice on the pksk4 website

Continued use of the pksk4 platform after the effective date of the amended policy is considered your acceptance of those changes. If you do not agree with the amendments made, you have the right to close your account by contacting our support team.

If you have any questions, concerns or complaints regarding this Privacy Policy or the way we handle your personal data, the pksk4 Privacy Officer team is here to assist you.

How to contact us:

• Live Chat: Available 24 hours a day, 7 days a week through the pksk4 platform in Malay and English
• Email: [email protected] — We aim to respond within a reasonable time

When submitting a privacy-related enquiry, please include the following information to help us process it faster: full name, account username, type of request and further details relating to the issue reported. All privacy-related communications are handled in strict confidence.